Effective Date: [2024.12.01]

At Serenity Studio Apartment by Corundum Breeze, Negombo, we are committed to protecting the privacy and security of our guests’ personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

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1. Information We Collect

We collect the following types of personal information when you interact with us:

• Personal Details: Name, email address, phone number, and nationality.
• Booking Details: Stay dates, preferences, and payment details.
• Website Usage Data: IP address, browser type, and pages visited on our website.
• Communication Records: Emails, messages, or phone calls with our team.

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2. How We Use Your Information

We use your personal information for the following purposes:

• To process and confirm reservations.
• To provide personalized services during your stay.
• To communicate booking confirmations, updates, or promotional offers.
• To comply with legal obligations, such as guest recordkeeping.
• To improve our website and services through analytics.

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3. Data Sharing

Your personal data may be shared with third parties only under the following conditions:

• Service Providers: For payment processing, airport transfers, or tour arrangements.
• Legal Compliance: When required by law or government authorities.
• Guest Consent: For purposes requiring your explicit approval.
• We never sell or rent your personal information to third parties.

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4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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5. Security of Your Information

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. These include:

• SSL encryption for secure online transactions.
• Restricted access to personal data by authorized personnel only.

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6. Your Rights

Under GDPR and other applicable laws, you have the following rights:

• Access and Correction: Request access to your personal data or correct inaccuracies.
• Data Deletion: Request the deletion of your personal data, subject to legal requirements.
• Consent Withdrawal: Withdraw your consent to the use of your data at any time.
• Data Portability: Receive your personal data in a machine-readable format.

To exercise your rights, contact us at [email protected].

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7. Cookies Policy

We use cookies to enhance your browsing experience and analyze website traffic. By continuing to use our website, you consent to our use of cookies. You can disable cookies through your browser settings.

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8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

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9. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Serenity Studio Apartment by Corundum Breeze
📧 [email protected]
📞 +94 77 573 5714
🌐 serenitystudionegombo.com

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This Privacy Policy ensures transparency and builds trust with your guests while complying with legal standards. Let me know if you’d like further refinements!